FAQ

When you book with Falcon Adventure, you’re not just booking a trip, you’re choosing personalised service, expert guidance, and unforgettable experiences. Our professional team are dedicated to making sure every aspect of your trip is enjoyable.

With a blend of British and Egyptian management, we offer the perfect combination of excellent customer service and local expertise. Whether you’re exploring ancient wonders, diving into the Red Sea, or embarking on thrilling desert adventures, we ensure a seamless and stress-free experience. 

If you already know which trips you’d like to do and the dates you’d like to go, we always recommend booking in advance. This helps secure your spot and ensures availability on your preferred dates, especially during busy seasons.

All trips offered by Falcon Adventure include return transfers in an air-conditioned vehicle.

We accept payment in cash once you're in Egypt, and we accept GBP, USD, EUR, and EGP. Payment can be made by card via a secure payment link. 

Yes, we can arrange private group tours and offer special discounts upon request. Get in touch with us to discuss your group's needs, and we'll be happy to provide a tailored experience at the best possible rate.

If you cancel 24 hours or less before the start of the trip, a 100% cancellation fee will apply. For cancellations made with more notice, please contact us, and we will do our best to assist you.

Visitors to Egypt can obtain a visa in different ways, depending on their nationality. Many travellers can apply for an e-visa online before arrival through the official Egyptian e-visa portal or can get a visa on arrival at the airport, which is a simple process for eligible nationalities. Some nationalities may require a visa in advance from an Egyptian embassy.

We recommend checking the latest visa requirements based on your country of residence before you travel.

No, you don’t need to be an experienced swimmer to enjoy a boat trip or snorkelling trip. Life jackets are available, and our professional guides are always there to assist, ensuring a safe and enjoyable experience for everyone.

No, you don’t have to learn Arabic to enjoy your visit. Many Egyptians in tourist areas speak multiple languages, including English, German, Italian, and Russian, and our team is always happy to assist.

However, learning a few basic Arabic phrases can be a nice touch and is always appreciated by locals!

Children’s prices apply to ages 2 to 11 years (inclusive). Children under 2 can join most of our trips for free.

Once your booking is confirmed, you will receive an email or message with all the details of your trip. We will also reconfirm with you the day before, providing information on what you need, the pick-up time, and the meeting point. If you meet one of our reps at your hotel to book, they will also provide you with a receipt.

If you have any questions or need further assistance, our team is always happy to help.

You can book your trip online, through our social media channels, or by contacting us directly via email or WhatsApp.

Facebook: www.facebook.com/FalconAdventureHurghada
WhatsApp: +201033624001 / +201117670277
Email: falconadventure825@gmail.com

Our team are always ready to assist you with your booking and answer any questions you may have.

We would ask for a small deposit of 10-20% to confirm most trips. For Cairo and Luxor, we require a deposit of 50% to confirm the trip. This can be paid via our online payment system or can be paid by cash in resort.

Yes, for local trips, you can change the date as long as we receive plenty of notice. However, tours that include flight tickets cannot be changed. If you need to adjust your booking, please contact us as soon as possible, and we’ll do our best to assist you.

Flights are non-refundable, so we strongly recommend having suitable travel insurance to cover any cancellations. Please check your policy to ensure you’re protected. Other elements of the trip may be refunded if cancelled with more than 24 hours' notice.

If travelling to Hurghada, a Visa will be required for all travellers on arrival in Egypt.

For Sharm El Sheikh you will only require a Visa if staying longer than 3 weeks or if you travel outside Sharm El Sheikh, St.Catherine's and Dahab.

What you need to bring depends on the type of trip you’re joining. However, comfortable clothing and suitable footwear are always recommended. For boat and snorkelling trips, swimwear, a towel, and sun protection, such as a hat, sunglasses, and sunscreen, are essential. A light jacket or shawl can be useful for cooler evenings or air-conditioned transport. Don’t forget your camera or phone to capture the experience and some cash for any extras, souvenirs, or tips. We’ll provide full details on anything else you may need to bring for specific trips.

Yes, many of our tours are family-friendly, suitable for children, and are designed to ensure a safe and enjoyable experience for all ages. If you have any specific requirements, let us know, and we’ll be happy to assist.